A staff handbook you can ask questions
New starters ask the handbook, not you. They type a question on their phone and get a short answer from your own handbook, with the section it came from.
A made-up care home with a sample handbook, so you can see how it works. Not real care guidance. Nothing to sign up for.
I wrote a staff handbook. Nobody reads it, so they ask me instead, every ten minutes.
New starters don't want to look stupid, so they guess, or they interrupt whoever's nearest. Either way you end up answering the same twenty questions with every new face.
The answers are all in the handbook. It's just forty pages long and sitting in a drawer.
Let them ask the handbook. A short answer in seconds, from your rules, with the page it came from.
How it works
Your handbook goes in once: rotas, sickness, safety, the lot.
Staff ask on their phone in their own words, any time of day.
They get a short answer from your handbook, with the section it came from. If it's not in there, it says so.
See it in action
This is the staff handbook for Sparrowfield House, a made-up care home in Braintree. Tap a question or type your own, as a new carer on your second shift.
Tap a question
Or type your own
Type in the box at the bottom of the phone, as a new carer would. Try something that isn't in the handbook too.
Want a handbook your staff actually use?
I'll load your handbook and procedures, set it up on your staff's phones and keep it to your rules. I look after the whole online side of local businesses: the website, Google, enquiries and the AI tools that save time.
- WhatsApp 07733 260092
- Call 07733 260092
- david@rabbitrabbit.com
- Braintree, Chelmsford and the surrounding areas